Diamond Associates Consultants to Management

ArLyne Diamond: Extensive Bio/CV 2018

ArLyne Diamond PhD

For a complete current CV please click here

 

Corporate and Government Training

 

Diamond Associates: 1981 – Present

  • Management consulting and training – leadership, management training, organizational behavior, conflict resolution, employment law, sexual harassment and discrimination, mentoring, coaching, persuasion and negotiation
  • Work with individuals, dyads, teams and groups
  • Create and implement all my own workplace courses.

Community Service and Charity Boards and Committees

Serve and have served on many commissions, boards and committees.

Teaching Experience

 

GRC Educators, Training Doyens, Lorman & OnLine Compliance Panel     2017 - Present

  • Various courses – all of which were also offered through Illumeo (below)

 

Illumeo (formerly Proformative)       2015 – Present

  • Change:  The People Side
  • Effective Workplace Negotiation
  • Ethics and Attitude in the Workplace
  • Interviewing:  The Art & Science
  • Investigating a complaint in the Workplace
  • Rewards and Recognitions that get you what you want to achieve
  • Onboarding
  • Marrying career Development with Succession Planning
  • Group Decision Making and Problem Solving
  • Resolving Workplace Conflict
  • Management’s Role in Preventing Harassment, Discrimination, Abusive Behavior and Bullying
  • Visibility Enhances Promotability
  • Delegation for Managers
  • Preventing Harassment, Discrimination, Abusive Behavior and Bullying in the Workplace (for staff)
  • Effective Meeting Management for Leaders, Managers and Facilitators
  • Company Culture:  Creating and Maintaining the best
  • Cultural and Behavioral Information for Business in an International Global Environment (Part 1 of 2)
  • Doing Business in a Global Environment:  Country Specific Cultural & Behavioral Information (Part 2)
  • Maintaining a culture of Innovation and Creativity

 

ProMatch, A Division of Nova, Sunnyvale, CA.     2013 - 2015

  • Jump Start Your Job Search
  • Marketing (Branding) Yourself
  • Strategies and Tactics for your Job Hunt
  • Self-Assessment Seminar
  • Who Are You (Parts I & II)
  • Negotiation Skills for Women
  • Getting Your Moho Back
  • Enhancing Your Professional Image (Your unique brand)
  • Business Planning Seminar
  • Negotiation Strategies and Tactics
  • Individual Coaching:  Interviewing, Negotiation, Resumes, Cover Letters, etc.

 

Stanford University, Continuing Education       2011- Present

  • Conflict in the Workplace

 

Keller Graduate School of DeVry University, San Jose, Fremont, Oakland, CA       2008 – Present

  • Leadership and Organizational Behavior
  • Quality and Performance Excellence
  • International Business
  • Employment Law
  • Human Resource Planning (Capstone Project)
  • Managing Change
  • Business Planning (Capstone Project)
  • Negotiation Strategies

 

DeVry University, San Jose, CA (undergraduate courses)     2008 – Present

  • Career Development
  • Psychology of Work and Life

 

Lincoln Law School, San Jose, CA      2009 – 2009

  • The Psychology of Practicing Law

 

San Jose State University—Professional Development, San Jose, CA      2004 - 2008

  •  Advanced Training for Board Directors & CEOs of Organizations (Corporations) and Associations

 

University of Notre Dame de Namur, Belmont, CA     2001 – 2002

  • Organizational Behavior
  • Multi-National Business and Economics

 

University of California—Davis, Davis, CA      1998

  • Leading Diverse Cultures—A Multi-Faceted Challenge

 

University of Judaism, Los Angeles, CA       1997

  • Group Problem Solving and Decision Making in Non-Profit Management

 

University of California Santa Cruz Extension, Santa Clara, CA      1993 - Present

  • Culture and Cultural Diversity (TESL/CLAD4)
  • Dealing with People Who Are Different
  • Diversity in Dispute Resolution
  • Diversity with a Difference
  • Global Savvy: Working and Managing in a Global Economy
  • Protecting the Employer and Employee in Changing Organizations
  • (guest lecturer in quality management course)
  • Psychology of Buying (Understanding the Consumer)
  • Service Marketing—Marketing Professional Services
  • Soft Skills (leadership, management, interpersonal relations, communication)

 

West Valley—Mission College District, Saratoga, CA      1996 - 1999

  • Finding, Hiring & Effectively Using the Right Person for the Job
  • Marketing Professional Services
  • Roles and Responsibilities in the Workplace (ethics)

 

University of Santa Clara, Law School, Santa Clara, CA      1981

  • Understanding Psychological Testimony (for lawyers & judges)

 

Stanford Law School, guest lecturer, Palo Alto, CA      1980 - 1990

  • Children’s Rights
  • Clinical Evaluations and Interviewing of Juveniles
  • Issues in Custody and Visitation

 

DeAnza College, Cupertino, CA       1973 - 1977

  • Career Decisions for Women
  • Personal & Social Adjustment
  • Vocational & Personal Counseling

 

San Jose State University, San Jose, CA      1969 - 1972

 (Includes teaching, substitute teaching, and teaching assistant)

  • Elementary Statistics
  • Intelligence Testing Practicum
  • Personality & Emotional Problems of Children
  • Psychology of Adolescence
  • Projective Techniques I (TAT & others)
  • Projective Techniques II (Rorschach)

 

Experience—Business and Management

 

Diamond Associates, Santa Clara, CA   Consultants to Management 1981 – Present

 

Multi-faceted, ArLyne Diamond, Ph.D. has extensive experience in a wide range of disciplines (business, education, psychology, law, marketing, management and consulting) enabling her to see things from a variety of angles, cleaving to the essence of a problem quickly, thus she offers her clients creative and practical solutions.  Specializing in People and Processes in the Workplace, ArLyne describes her work as: Helping You Get the Most out of Yourself and Others.  Dr. Diamond says:  “I improve culture by working with people to resolve problems.”

 

She partners with CEOs to create organizational effectiveness as well as working with entire departments, teams, small groups, and individuals, at every level in an organization. Her clients range from boards of directors and upper management to support staff. She works with professional practices, businesses, non-profit associations, and government agencies (including police and fire), as well as with professional and career development for individuals. She is well noted for her skill in large and small group process, including strategic planning, executive team building, change, quality improvement, customer satisfaction, conflict resolution, and streamlining of systems.  She trains boards, leaders, managers, committees and global teams to work more effectively together.

 

People Skills Consulting/Training

  • Board of Directors and Leadership Training & Retreats
  • Strategic Planning, Group Decision Making & Problem Solving Continuous Improvement and Quality  Workshops and Retreats
  • Executive Team Selection, Development and Maintenance
  • Managing People, Programs, Products and Processes for Excellence, Creativity - and Motivation
  • Cultural and Business Change - Managing the Transition & Growth
  • Global employees, customers, and vendors
  • Communication, Image and Presentation Skill Development
  • Persuasion, Mediation, Negotiation
  • Communication, Diversity, Gender, Discrimination & Harassment
  • Conflict Resolution, including Arbitration, Mediation and Conciliation
  • Customer Service/Satisfaction –Internal & External
  • Morale, Motivation, Productivity, Loyalty, and
  • Career and Professional Development Planning and Implementation
  • Talent Management
  • Succession Planning
  • Compliance issues – especially Preventing Harassment, Discrimination and Bullying

 

Process Development Workshops and Seminars

  • Development of Business, Marketing and Sales Strategies,
  • Tactical Decisions and Implementation,
  • Organizational Development
  • Streamlining, Re-engineering, Infrastructure, continuous improvement, quality
  • Customized Performance  & 360 degree evaluations & training in their use
  • Administrative Systems including Policy, Procedures, Job Descriptions, and Forms, and staff development and training of procedures and systems

 

Education

M.B.A. Business and Management (not completed)  2012

Keller Graduate School/DeVry University, San Jose, CA

 

M.B.A. Business Administration and Organizational Development (not completed) 1988

University of Phoenix, San Jose, CA

 

Ph.D.  Clinical Psychology 1984

Pacific Graduate School of Psychology, Menlo Park, CA

 

Audit Law classes  1984

Stanford Law School, Stanford, CA

 

M.S. Clinical Psychology 1978

Pacific Graduate School of Psychology, Menlo Park, CA

 

M.S. Clinical Psychology  1972

California State University, San Jose, CA

 

B.A. Psychology—with distinction 1969

California State University, San Jose, CA

 

A.A. Liberal Arts—with honors 1967

DeAnza College, Cupertino, CA

 

Business, management, marketing and economics courses

Various schools, including New School for Social Research, New York, NY

 

Sexual harassment, diversity, discrimination workshops

Various associations

 

Citizen’s Police Academy  — Santa Clara County Sheriff’s Department

— Santa Clara Police Department

 

Several courses in CERT (Community Response Team)

City of Santa Clara – Fire Dept. –

 

 

3567 Benton Street, #315 • Santa Clara, CA 95051 • Phone: 408.554.0110 • ArLyne@DiamondAssociates.net

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