Small Business & Professional
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Consulting & Mentoring
Consulting & Mentoring References: Page 1 Page 2
Ed Ipser, JR.
Michal A. Nichols
Ed Ipser, Jr. Ceo
“ArLyne helped me test and hone my investor and sales presentations from the earliest and crudest version stage by acting as a sounding board and providing constructive and well targeted criticism.”
L&T Infotech, Ltd.
“I would love to refer ArLyne to other clients who have similar needs for their employees. The Compliance Training she conducted for our Group Leaders and Managers received excellent feedback from the participants. All of them felt it was very interactive and she made it so very exciting with role-play and live examples from her own experiences. It was a full day workshop and everyone felt it was very informative and useful. ArLyne takes great pains to understand the group she is addressing and accordingly plan her workshop to best suit the needs of the group.”
- Aprita Shahi, Manager, Human Resources, L&T Infotech, Ltd.
Gda Technologies, Inc.
“As a highly specialized Electronic Design Services (EDS) company, we recruit some of the most intelligent and highly educated engineers and technicians from all over the world. In spite of their education, which in many cases includes MBAs, we have difficulty promoting these men and women into positions of management when we identify that they lack some of the essential 'soft skills' required for such enhanced responsibilities.
Having experienced the quality of her work personally during the three years he attended the CEO Leadership Roundtable she led, our CEO, A. G. Karunakaram brought Dr. ArLyne Diamond into our company to work with all levels of our management team.
ArLyne Diamond Pd.D., is a Management and Professional Development Consultant, with a background in both business and psychology. She brings experience, wisdom, and practicality in addition to her education and theoretical background. Her style is direct, friendly, and warm, making it very easy for those she is working with to relate to her, try new techniques under her tutelage, and ask her for help and advice.
Briefly, Dr. Diamond teaches what is now known as 'soft skills.' In other words, she teaches people how to get the most out of themselves and others in the workplace. Her counseling goes far beyond simply teaching communication skills.
She was with us for a year, and whenever opportunities come up, we intend to continue to use her services in a variety of areas. During that year she worked both individually and in groups with several levels of our managers and potential managers. She guided them on how to manage people, projects, processes and programs.
Included in her highly interactive workshops were topics that dealt with diversity, working in a global economy, communication skills, presentation, image, managing meetings, working with your boss, motivating and holding people accountable, persuasion as a tool of project management, styles of learning, management types, and dozens of other topics." - A. G. Karunakaram, CEO, GDA Technologies, Inc.
“The feedback from all our employees was outstanding. They liked her personally, respected her work, and wanted to have her return to offer additional workshops. Many of our managers came to her for personal professional development.
ArLyne gives much more of herself than most consultants. She shows sensitivity, loyalty and concern for the organization she serves. She met with our CEO and members of our senior executive staff as she felt it necessary to understand some of the concerns and needs of our staff. She helped us with other projects we had that were outside the scope of our contract with her and behaved at all times as though she herself were a significant and long term member of our senior staff.
Dr. Diamond is capable of consulting at every level of an organization and across many dimensions. She is experienced in Strategic Planning, Organizational Development, Dealing in a Global Economy, Sales and Customer Relations and Service, Management Training and all aspects of Human Resources, including Interviewing. Performance Analysis, Sanctions, Motivation, Diversity, Discrimination, Safety, Drug Free Work Place, and Sexual Harassment.
It is always a great pleasure and privilege for me to be associated with Dr. Diamond. I am positive your organization will also benefit from great improvements with her contributions.” - Gopa Periyadan, Co-founder, Vice President & GM SSBU, GDA Technologies, Inc.
GENESYS TELECOMMUNICATIONS LABORATORIES
“I found ArLyne’s counsel and advice to be so invaluable that I brought her into the senior marketing group and retained her services for the development of my product management team, and subsequently, other teams throughout the organization.
ArLyne is completely qualified to serve as confident and mentor for senior, mid-level and professionally degreed individuals. Her breadth of understanding people, conflicts, motivation, and the business cycle have rather uniquely enabled her to add insight and valuable input into many aspects of driving an organization forward in a fast-paced environment.
ArLyne’s professional credentials, combined with a broad industry perspective on the problems confronting organizations are unmatched in her field. I have brought her into many different situations and her superb ability to facilitate, educate, and moderate proved invaluable.
As an executive committed to growing world-class teams, I consider ArLyne one of my most cherished “secret weapons” in my toolbox for success.”
- Lori Kendall, Director Product Management & Marketing, Genesys Telecommunications Laboratories
“At Genesys/Alcatel, when I led the enterprise applications product management team, one of our big challenges was merging divergent technologies into a suite of products where ‘the whole was greater than the sum of the parts.’
For a long time, we had designed and built our products to work independently – to be delivered to different segments within the same overall market. We had poor integration, poor cross-platform use cases, and poor user experience/UE design. It didn’t help that our development teams had not cross-pollinated or shared tools or best practices. Clearly, as a product management organization, the change had to start with us and we were a little stuck.
We went on a two-day retreat to do some team bonding, share ideas, and to get out of the rut. ArLyne started us out on a warm-up exercise that we initially thought was a silly but in retrospect, it was really powerful.
Instead of creating linear to do lists and brainstorming topics (which is cognitively all wrong but we’re all guilty of starting this way from poor training and poor facilitation skills), you gave us a bunch of felt squares, figures, symbols, markers and butcher paper. You asked us to do a non-verbal exercise where we imagined all of our applications working together, but instead of features, you wanted us to use pictures to tell a story ‘in the life of a call center manager, agents, supervisors, and customers.’
It turned out to be an incredibly powerful exercise. Sometimes, to be creative, you just have to get out of your head!
It was fun working with you, very productive, and rewarding. Good luck on your next assignment." - Lori Kendall, Director Product Management & Marketing, Genesys Telecommunications Laboratories
JOINT VENTURE SILICON VALLEY
“As a skilled professional and public spirited volunteer, ArLyne worked endless hours over two years with the City of San Carlos to improve their permitting process. Successful process and organizational improvements require strong facilitation and interpersonal skills. ArLyne has the ability to listen, manage conflict and get to the bottom line. The San Carlos project resulted in positive and tangible changes to their processes and organization.
ArLyne also conducted a regional survey of key leaders/CEOs in both the private and public sectors to discern levels of understanding and satisfaction with Silicon Valley’s regulatory environment and to identify current and future areas of concern. Joint Venture has used this valuable study to help chart its current priorities and work plans.” - Connie Martinez, Vice-President, Joint Venture Silicon Valley
“I have endured many more consultants than the average person, so I’m always skeptical, expecting to spend precious hours and only getting minutes worth of value. On the other hand, the four hours I spent with you were highly valuable. The information was practical and immediately applicable to my work as a manager who interviews, hires, tracks performance and sometimes, unfortunately, fires employees. I truly enjoyed your seminar and found the content to be timely and practical". - Jeanne Howard, Advertising Director, Metro Newspapers
NEW BRIDGES OF JEWISH COMMUNITY
“Though I met ArLyne only a few months ago, in that short time period she has provided exceptional and effective guidance and leadership for our organization.
ArLyne helped us define our mission, goals and objectives, and masterfully captured hours of discussion in a strategic plan. She has led numerous groups for us – from volunteer training to focus group facilitator training to facilitating a focus group. Everything ArLyne does is with a true professionalism combined with her own independent style. I would encourage any organization to utilize the tremendous array of talents that ArLyne brings to the table. She is one of a kind!” - Janice B. Weinstein, Executive Director, New Bridges of Jewish Community
MICHAL A. NICHOLS, ATTORNEY AT LAW
“The content of your presentation was well received and we had many positive comments from the members about it.”
SHELL OIL PRODUCTS COMPANY
“My retailers gave much positive feedback about the topics you discussed. For those who were experienced, you gave them a refresher; for the newer ones, you gave them an approach to use. I myself took many notes and learned much from your presentation.” - Carlos de Jesus, Territory Counselor, Shell Oil Products Company